We installed the app on both a Google Pixel running Android 8.1 and an iPhone 8 with iOS 11, though the majority of our review refers to our experience with the Android version. Otter offers apps for both Android and iOS. For non-critical interviews where I have the time to make edits, Otter does its job good enough to … I tried to contact otterbox customer service ( they basically shut the warranty department down and blamed it on covid 19 ) ( Typicall bull S*** excuse that businesses with bad customer service gives. These 5 Simple Tricks Can Help You Get Your Mojo Back, Google Drive Update Makes It Less Annoying to Search on Mobile, Getting Antsy? The free version doesn't restrict any other features of the app or web interface. It's a good idea to read through AI Sense's, The app uses a primarily white interface with the occasional blue accent for emphasis. Rev ( at Rev) , for example, charges a base fee of $1 per minute for each minute of audio you order. Students and teachers also get a discount, paying only $2.99 per month for this plan. That said, automatic services are inherently safer since there is not another human on the end of the process who has access to your (potentially) sensitive files. Until Otter improves its technologies, we recommend Editors' Choice Rev for your important transcription jobs. In addition to the extra transcription minutes, Otter Premium includes priority email support and will soon offer advanced export options. Any service that hosts potentially sensitive information should enable this security measure by default. I am now going to purchase my cases on Amazon. Otter takes an innovative approach to the task, offering real-time transcripts of conversations and meetings as they occur. The automatic services fared better with this task as a whole, but they still weren't perfect. Review of Otter.ai: The Bottom-line For those transcribing their own content, Otter.ai is much better than a manual process but not as good as a human transcription service. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Otter is where conversations live. I retested all the automatic services, including Otter, with a simpler recording (two people, in-person) and calculated the error rate, in the same manner, using two samples, instead of three. Otter offers apps for both Android and iOS.Setup is easy: Just download the app from the respective app store and create an account. The Conversations section lists all your recordings in reverse chronological order. In the upper-right corner, you can share access to the transcript with contacts and set editing permissions. This model resulted in very poor microphone quality, making it unusable. For example, once you add a speaker ID to a section, it automatically goes through the rest of the transcript and adds that name to whatever paragraphs it detects as having the same speaker. Dashboard shows all your latest account activity, along with associated quick actions for most items. I also appreciate that Otter doesn't show ads in its free version. The sample for section A is a short introductory section. Otter actually fell to the middle of the pack with an error rate of 21 percent, though this was not too far off from Trint's 14 percent or Temi's 20 percent. Instead of comparing the entirety of each transcript, I chose three paragraphs, one from each speaker on the call. This newsletter may contain advertising, deals, or affiliate links. English only. This review details my experience with the case, both the positive points and a couple of less favorable observations. Otter Live Notes is a new feature that enables Zoom meeting hosts to provide live transcription and collaborative note-taking to all participants to improve collaboration.. As more events and meetings go virtual, participants are finding it hard to pay attention and take notes at the same time. You can scrub through a recording via the playback controls at the bottom and Otter highlights the words as the transcript audio plays. Otter for Teams ★ Built for teams and organizations ★ Capture, organize, and share valuable knowledge collaboratively ★ Manage accounts and billing centrally ★ Learn more at otter.ai/teams Top Honors ★ "Best Daily Helpers of 2018" – Google Play ★ "7 Best Apps of 2018" – Mashable ★ "25 Best New Apps of 2018" – Fast Company Teams big and small trust Otter to transcribe their important conversations. However, my contact offered a better explanation: otters are cute animals. Performance glitches I'd encountered previously were not in evidence this time, as well. All of the automated transcription services completed the task in the range of three to four minutes. Otter charges $9.99 per month for this plan, though you can save money if you pay annually at a rate of $79.99 per year. Along the left rail, there are two main menu items: Conversations and Groups. Worth checking out @otter_ai ... Podcast Transcription Software Review. Other services, like Rev and Trint, let you set up collaborators or teams, but neither let you do so seamlessly on mobile. Otter's web interface features the same clean and modern design style as its mobile apps, though it could also benefit from a dark mode. Otter includes 600 minutes of transcription free per month! Instead of letting you edit everything all at once, Otter requires you to click into each individual section before you can make any changes, which slows down the workflow considerably. You can also train Otter to recognize your voice, manage connected accounts, and access a host of support options. With the free plan, users get 600 minutes of transcriptions per month. One positive thing is that you can easily delete your files at any time; this is fairly standard across all transcription services. The Conversations section works the same way as it does on mobile; it lists all of your recordings in reverse chronological order. Otter is where conversations live. We detail Otter's performance in our accuracy test in a later section of the review. At the top, you can search for complete terms within the transcript. The full results of the second test appear below. I calculated the overall error rate by dividing the total number of mistakes into the total number of words across the combined sections (in this case, 201 words). It even adds in proper punctuation and separates individual speakers (albeit with mixed results). The app uses a primarily white interface with the occasional blue accent for emphasis. It records and takes meeting notes for you in real-time, so you can stay focused on the conversation and rest assured that information, actio The original recording of a three-person conference call came from an Olympus VN-722PC dedicated voice recorder. For comparison, Rev only had an error rate of 3 percent and Scribie turned in a final copy with 6 percent. To edit the text, simply click on the pencil icon to the right of each section. Wherever and whenever you have an important conversation, you should have some way to record it and turn it into usable text data. He has previously written for Laptop Mag, Neowin.net, and Tom’s Guide on everything from hardware to business acquisitions across the tech industry. The hit new transcription app's privacy policy leaves a lot to be desired. All of the automated transcription services completed the task in the range of three to four minutes. Thank you, Otter Box, you have saved my phone from what should have been an un-fixable death. For each snippet of the transcript, I marked an error wherever there was a missing or an extra word. To edit a particular part of your transcription, simply hold down on it and hit the Edit button. I calculated the overall error rate by dividing the total number of mistakes into the total number of words across the combined sections (in this case, 201 words). Wherever and whenever you have an important conversation, you should have some way to record it and turn it into usable text data. Otter's iPhone app looks almost identical to its Android counterpart. Otter app has free access, but if you want, you can purchase the Pro version at a quite reasonable price. The Conversations section lists all your recordings in reverse chronological order. Otter also lets you change the speaker IDs for individual blocks of text. You navigate the app by tapping one of the five icons in the bottom menu: Dashboard, Conversations, Record, Groups, and Settings. Otter.ai is also available online. It, along with others, also bumps up the price if you add extra options to the transcript job such as speaker identifications and timestamps, or even if the audio recording is of poor quality. Selecting a file opens a full view of the transcript along with playback controls. That's why many who need to do either turn to. Sign up for What's New Now to get our top stories delivered to your inbox every morning. Setup is easy: Just download the app from the respective app store and create an account. For example, the top-level search bar is back, which lets users search for terms across all of their recordings. Section B is slightly longer and uses more complex vocabulary. When I first reviewed Otter, the web interface changed quite a few times during the testing period, but the design looks more finalized now. Our shiny new release, Otter 2.0, adds more functionality to improve collaboration and productivity. This process entails recording yourself reading back text so it can get a good grasp on your voice model. Otter turns your voice conversations into smart notes that you can easily search and share. PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Conclusion: Otter.ai is the most accurate and easiest to use out of all automated software solutions. For impromptu meetings or personal notes though, Otter may work well for you. Along the left rail, there are two main menu items: Conversations and Groups. Otter also lets you change the speaker IDs for individual blocks of text. Unfortunately, Otter isn't great at separating sections on its own; it often split paragraphs in weird places. After a few iterations, Otter could very well be a front-runner in the category, but for now, we recommend using Editors' Choice Rev for affordable and accurate transcripts. In any case, I agree that otters are cool creatures and do appreciate the logo. In the upper-right corner, you can share access to the transcript with contacts and set editing permissions. Otter creates smart voice notes that combine audio, transcription, speaker identification, inline photos, and key phrases. This is a bit of a nuisance given that Otter isn't very accurate with how it identifies new speakers or breaks in the conversation. Keep an eye on your inbox! It's more consistently accurate than any automatic transcription service we tested, even if it can't compete with human-based services. At its core, Otter is an ambient transcription service that relies on automatic speech recognition (ASR) to process your recordings in real time. Otter's ASR technology is similar to that of other services we reviewed, including Scribie, In its privacy policy, Otter explains that it encrypts its services with SSL. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. Human-based services cost more, given the human capital they require and the improved rates of accuracy. Instead of letting you edit everything all at once, Otter requires you to click into each individual section before you can make any changes, which slows down the workflow considerably. Most charge on a per-minute basis, usually in the $1 to $3 range. The free version doesn't restrict any other features of the app or web interface. The app uses a primarily white interface with the occasional blue accent for emphasis. Otter's ASR technology is similar to that of other services we reviewed, including Scribie, Temi, and Trint. You navigate the app by tapping one of the five icons in the bottom menu: Dashboard, Conversations, Record, Groups, and Settings. Otter gets points for clearly explaining its data policies. 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